๐๏ธ RETURN POLICY
๐โจ Peach & Pantry
Returns Information
We gladly accept all authorized returns. Return requests must be submitted within 30 days of receiving your merchandise.
Once your return is approved, we will issue a FREE UPS prepaid return label and email it directly to you. Please print the label, attach it securely to any box or package, and return the item(s) within 30 days of receiving the label to qualify for a full refund.
After the returned merchandise is received and inspected, your refund will be processed and issued back to your original payment method. Please allow standard processing times for your financial institution to finalize the credit.
Eligibility & Restrictions
Free return labels are available only for shipments within the 48 continental United States.
Original shipping fees are nonโrefundable.
Returned items must be in their original condition unless otherwise stated in our policy.
How to Request a Return (RMA)
To begin a return, please contact us at YOUR EMAIL to obtain your RMA (Return Merchandise Authorization) number. Include the following information in your request:
Order Number
Item(s) being returned
Reason for return
๐โจ Peach & Pantry Partner Refund Policy
(Alder Creek Gift Baskets)
๐ Our Promise
We want every gift to arrive just as delightful as you imagined. If somethingโs not right, weโre here to help make it better. ๐
๐ ๏ธ Defective or Damaged Items
If your gift arrives with a manufacturing defect, damage, or any issue with workmanship, weโll happily accept a return and make sure youโre taken care of. ๐ผ
๐ฆ Wrong Item Received
Oops moments happen! If a fulfillment mistake results in the incorrect product being shipped to you, weโll gladly accept the return and send the correct item your way. ๐โจ
๐ Easy-Peasy Returns
Just reach out with your order details, and weโll guide you through a smooth, friendly return process. ๐
๐ Peach & Pantry x The Loaded Tea Shop โ Return Policy
๐ธ Return Eligibility
We accept returns of unused, unopened items within 30 days of delivery. Because teas + food goodies are perishable, opened items canโt be returned. ๐ต๐ซ Accessories + tea ware must be unused, in original packaging, and resalable.
๐ฌ How to Start a Return
Just reach out to our customer care team through our website. Share your order number + reason for return, and weโll send instructions. Return shipping is the customerโs responsibility unless the issue was our mistake. ๐
๐ณ Refunds
Once your return arrives + passes inspection, refunds are issued to your original payment method within 5โ7 business days. Your bank may take an extra 2โ5 days to show the credit. โจ
๐ Damaged or Incorrect Items
If something arrives damaged or not quite right, contact us within 48 hours with photos. Weโll send a replacement or full refund (including shipping). ๐ฆ๐
๐ Gift Returns
Gift items can be returned for store credit at the current selling price. The recipient just needs the order number or gift receipt.
๐ซ Exceptions
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Final Sale items
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Seasonal items
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Custom/personalized orders
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Partial returns of bundles/sets
These cannot be returned unless damaged or defective.
๐ Exchanges
We donโt offer direct exchanges. Simply return your item and place a new order for the one you want. โจ
๐ Contact Us
Have questions? Reach out through our website before sending anything back. ๐ฌ
๐ Policy Updates
We may update this policy at any time. Changes will always be posted here.